At Influboom, we strive to create a secure and trustworthy platform for both influencers and clients. This Refund Policy outlines the conditions under which refunds are issued. By using our platform, you agree to these terms.

1. Eligibility for Refunds

Refunds are only issued under the following conditions:

✅ Service Not Delivered – If the influencer fails to complete the agreed service within the specified timeframe.
✅ Violation of Terms – If the influencer violates our Terms of Service or engages in fraudulent activity.
✅ Order Canceled by Influboom – If Influboom cancels an order due to policy violations.
✅ Mutual Agreement – If both the influencer and client agree to a refund before service completion.

Refunds will not be issued for:
🚫 Change of mind after service has started.
🚫 Dissatisfaction with subjective aspects of the service (e.g., personal preference).
🚫 Completed services that meet the agreed-upon requirements.

2. Refund Process

To request a refund, follow these steps:

1️⃣ Contact the Influencer – Try to resolve the issue directly with them.
2️⃣ Open a Dispute – If no resolution is reached, submit a dispute via the platform.
3️⃣ Investigation – Our team will review the case, including messages, proofs, and service details.
4️⃣ Decision & Refund Processing – If approved, the refund will be processed within 5-10 business days.

3. Refund Method

• Refunds will be issued via the original payment method.
• If the payment method is unavailable, store credits may be provided as an alternative.
• Any applicable transaction fees are non-refundable.
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4. Escrow Protection

All payments are held in escrow until service completion. If a dispute arises, Influboom will mediate and determine whether a refund is warranted.

5. Chargebacks & Fraud Prevention

• Users must not file chargebacks with their payment provider without first contacting Influboom.
• Fraudulent chargebacks may result in account suspension or legal action.

6. Changes to Refund Policy

Influboom reserves the right to update this policy at any time. Continued use of the platform means acceptance of the latest version.

By using Influboom, you acknowledge and agree to this Refund Policy. 🚀